CHARTER FLIGHTS: PASSENGER INFORMATION & FAQ’S
To simplify the aircraft charter process we have provided some guide lines. Our objective is to inform first time users of charter and refresh the memories of our experienced customers.
We acknowledge price is important but your safety and security are paramount.
The aviation industry is complex and this is why it is vital to make contact with well-informed aviation professionals. JetCorp Australia knows the industry intimately and as pilots, we are able to assist in your flight decision process.
Some of the primary considerations are:
- Passenger numbers – days away/locations and distance to travel.
- Depending on distance/time, do I require/want a turbo-prop or jet aircraft?
- Do you require a cost effective, practical solution or is a state of the art jet aircraft preferred?
- Are all runways accessible by all aircraft – what are the limitations, if any?
- What are the weather considerations and operational parameters?
- Are private terminals available for arrivals/departures and is there an additional charge?
- Are the pilots sufficiently experienced and are your executives/family in competent hands?
- Are Australian aviation standards world’s best practice?
- What standard of maintenance is the aircraft subjected to?
- Are you able to gain access to the Air Operators Certificates (AOC)/Insurances/Certificate of Compliance/Pilot Records etc.
- And the list goes on….
As you can see, there is much to be considered.
JetCorp will ensure aircraft made available for your flight are totally compliant with all Civil Aviation Safety Authority (CASA) Rules and Regulations. We provide peace of mind and all relevant details for a safe flight. We have provided aircraft for Presidents, Prime Ministers, The Australian Department of Defence and many high profile entertainment, sporting and corporate VIP’s. The same level of service and safety will be provided for your family/colleagues.
Flight Information: Read More
After deciding on an aircraft type and flight schedule, the following information will be forwarded.
- You will be provided with a flight schedule outlining the departure and arrival times for each sector of the charter.
- For smaller aircraft [8-12 Pax] passengers are requested to arrive 15 minutes prior to departure as security is less stringent on private flights. For airliners [100+ Pax] arrive for check-in 60 Minutes (domestic) / 90 minutes international prior to departure; although a private flight, security screening is still necessary if departing through domestic or international terminals.
- Departure Time – If delayed, it is imperative to advise your flight crew so they are able to re-schedule a new slot/departure time. Flight planning is often complex and must be well managed to ensure minimal delays and cancellations. Inevitably the crew will do everything possible to accommodate your changes but they must be kept informed.
- It is suggested luggage be limited to 15 kgs (33lbs) in soft bagsfor smaller aircraft, (discuss with crew for possible increases), including corporate jets. Larger regional airliners (100+ seats) can accommodate 23kgs – 35kgs (50lbs – 77lbs) per passenger but this weight will be confirmed in the planning stage. Excessive luggage may limit fuel uplift, flight endurance and range necessitating additional fuel stops and increasing overall cost.
- Standard passenger weights across all aircraft, large and small are approximated at 85kgs (male) and 70kgs (female) – helicopters Pax weights are calculated at 80kgs per seat.
- Carriage of Dangerous Goods, including aerosols, firearms/ammunition,matches, gas cylinders, chlorine, hydrogen peroxide, brake fluid, flairs, mercury and wet cell batteries plus many more, are forbidden. Many of these articles are lethal aboard aircraft and must be declared for everyone’s safety. If in doubt, please request assistance well before travelling. Dangerous Goods can be carried but must be processed/packaged by approved personnel to International Civil Aviation Organisation’s (ICAO) specified standards.
- Please be aware if departing or arriving at primary/secondary secure airports, (domestic or international), all Pax are required to be processed through security and will be subject to normal security checks. If your carry on cabin luggage contain the following you must adhere to the following conditions; aerosols, shampoo, toothpaste, moisturisers, mouthwashes and water all must be less than 100ml (3.4 US oz. / 3.5 Imp. oz.) and must be contained in sealed transparent plastic bags. Non-compliance will lead to confiscation of all products by security staff.
- For some domestic flights into military facilities, several days notice is often required to gain the necessary landing approvals. International flights require 2 to 7 working days notice to gain the necessary entry/landing/overfly approvals depending on country. Be mindful, flights cannot proceed without the completion of the prerequisite paperwork.
- For international flights, a detailed passenger manifest, including full passport details must be provided to JetCorp, a minimum of 48 hours prior to departure for Border Force processing. For international travel please ensure six months passport validity for all Pax. from date of entry; each passport holder is responsible for his/her own entry Visa if required. JetCorp is not responsible for the passport and Visa validity/acquisition, but we must refuse to carry Pax. with invalid or expired travel documentation. For domestic flights, JetCorp requires all Pax. names 24hrs. prior to departure but last minute changes will be accommodated. Proof of identity is required by every Pax. prior to boarding all flights.
- Smoking is not permitted on Australian registered aircraft.